Do you service my area?
Clean Arrival is a local Portland company servicing the greater metro area, including Hillsboro, Beaverton, Downtown, Gresham, and Tigard.
Do you bring your own cleaning supplies, products and equipment?
We bring it all. Our professionals are provided with everything they need to ensure a top notch clean for your home. You don’t need to provide a thing.
Can I request special tasks or extras?
Of course! Our booking page allows you to select from a number commonly requested tasks in addition to our basic cleans. These include such tasks as interior oven and fridge cleans, use of green products, laundry, and windows. Don’t see what you need? Feel free and shoot us an email with your request and we will do our best to accommodate your needs.
How do I book my first appointment?
We’ve made booking easy. Throughout our site you can hit any of the “book now” buttons which will take you to our booking page. Simply follow the prompts and you appointment will be scheduled.
When do you provide services?
Our hours of operation are listed below. Please note we are closed most major holidays. If you have questions about when we are available please email our support at [email protected] or call 503.567.5404.
Monday: 8 am – 5 pm
Tuesday: 8 am – 5 pm
Wednesday: 8 am – 5 pm
Thursday: 8 am – 5 pm
Friday: 8 am – 5 pm
What if my home is larger than average or particularly dirty?
Please contact us to discuss your options. Our flat-rate pricing assumes that your home is of average size for the number of beds and baths you have selected and meets a reasonable level of cleanliness. If the rooms are large than average or dirtier than average our staff may require more time to complete the service requested or may have to reduce their scope of work.
*Please note this is also why we request you either select the total number of beds and baths in your home or contact us if you do not require all rooms to be cleaned prior to booking.